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Our values

True Hospitality

 

 

• True Hospitality means making everyone feel welcome and cared for, recognized, and respected, whoever and wherever they are in the world. We bring this commitment to life by embedding responsible business practices in all aspects of the way we work.

 

• We understand the importance of having a culture that values and promotes diversity and inclusion, and we take pride in ensuring our colleagues feel this in their working environments.

 

At the very heart of IHG is a real passion to help and care for others. It comes naturally to a business that promises True Hospitality for everyone.

 

 

At Hotel Holiday Inn Express® Warsaw – Mokotow, we care for sustainable development and understand the importance of socially responsible programs that protect the environment and the planet.

OUR ACTIONS:
  • Elimination of plastic
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  • Segregation of rubbish
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  • Water and energy saving
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  • Energy saving lighting
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  • Electric car charging station
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  • Products from local suppliers to reduce the carbon footprint
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  • Biodegradable packaging for take-out dishes
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  • Maximum use of food products #lesswaste
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  • Cosmetics for guests in reusable hotel dispensers
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  • Eco-friendly cleaning products and biodegradable waste packaging
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  • Glass water bottles for guests in the rooms
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  • Change of towels and bed linen “on request”
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  • Recycled towels in the rooms

 

Standards of protection for minors at Holiday Inn Express Warsaw – Mokotow
 
Dear Young Guest,
we are glad to have you at our Hotel. Your safety is of utmost importance to us. Here are the most important rules:
• if something bad happens that concerns you – report it to a Hotel employee immediately;
• if you or another child is hurt – report it immediately to a Hotel employee;
• try to move around the Hotel with your parents or guardians;
• if you get lost or need help, report to the nearest Hotel employee;
• keep your room card in a safe place and do not share it with any stranger;
• no one is allowed to harm you, in any way;
• no one is allowed to shout at you or use violence against you;
• no one is allowed to take pictures or videos of you without your and your parents’ or guardians’ permission;
• no one is allowed to enter into any romantic or physical relationship with you;
• no one is allowed to offer you alcohol, cigarettes or illegal substances or use them in your presence;
• Hotel employees may only contact you during working hours and in connection with their work;
• no one is allowed to behave inappropriately in your presence, use vulgar words, gestures or jokes or insult anyone;
• if a stranger tries to talk to you or offers you something, immediately inform your parents/guardians or a Hotel employee.
 
If you have any questions or need help, you can always reach out to us in any form!
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